Careers

How to apply

If you are a results-driven, insurance professional with a passion for sales and a commitment to client satisfaction, we want to hear from you. Please submit your resume and a cover letter detailing your relevant experience and explaining why you're the ideal candidate for this position to career@fordinsurance.net.

Employee Benefits sales Specialist

Full-time position

Job Summary: We are seeking a highly motivated and experienced Employee Benefits Producer to join our team. This role is responsible for generating new business, building client relationships, and providing tailored employee benefits solutions. The ideal candidate will have a strong background in benefits consulting, excellent sales skills, and the ability to develop and implement strategic benefits plans for clients.

Key Responsibilities

  • Develop and implement a sales strategy to attract and retain clients.

  • Identify and prospect potential clients to generate new business opportunities.

  • Provide consultative services to clients regarding employee benefits programs, including health, dental, vision, life, disability, and other ancillary benefits.

  • Collaborate with internal teams to develop and deliver customized benefit solutions.

  • Maintain strong relationships with insurance carriers and industry partners.

  • Stay informed about industry trends, compliance regulations, and emerging benefit solutions.

  • Conduct presentations and meetings with clients to discuss benefit plan options and cost-saving strategies.

  • Achieve or exceed sales goals and performance metrics.

Qualifications

  • Education: Bachelor’s degree in Business, Finance, Marketing, or a related field (preferred).

  • Experience: Minimum of 2-5 years of experience in employee benefits sales, insurance brokerage, or benefits consulting.

  • Licensing: Active Life & Health Insurance License (or ability to obtain within a specified timeframe).

  • Strong understanding of employee benefits products, compliance regulations, and industry best practices.

  • Proven track record of sales success and client relationship management.

  • Excellent communication, negotiation, and presentation skills.

  • Ability to work independently and collaboratively in a team environment.

  • Proficiency in CRM software and Microsoft Office Suite.

 Compensation & Benefits

  • Competitive salary with potential for bonuses

  • Employer Funded Health Plans for Employee

  • Paid Time-off

  • Paid Sick Leave

  • Paid Volunteer Time

  • 401(k) & matching

  • Company parties

  • Opportunity for advancement

  • Parental leave

  • Training & development

Please submit your resume and a cover letter detailing your relevant experience and explaining why you're the ideal candidate for this position to career@fordinsurance.net.

Personal Insurance Account Manager

Full-time position

Job Summary: This position is responsible for providing prompt, accurate and courteous service to clients, producers and company personnel. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. The Account Manager serves as the direct link between the company and its clients. You will be responsible for delivering exceptional customer service to our clients. You will play a key role in helping clients with their insurance inquiries, policy changes, claims processing, and overall satisfaction.

Essential Functions

  • Client Communication: Serve as the primary point of contact for clients, responding promptly to inquiries via phone, email, or in-person visits. Explain insurance policies, and coverage options, and answer questions to ensure clients have a clear understanding of their insurance plans.

  • Policy Management: Process policy changes, updates, and endorsements as requested by clients. Assist clients in renewing their policies and ensure all necessary documentation is completed accurately and on time.

  • Claims Support: Guide clients through the claims process, assisting with documentation and liaising with the claims department to ensure a smooth and timely resolution. Maintain regular communication with clients throughout the claims process to provide updates and address concerns.

  • Client Advocacy: Advocate for clients' needs within the firm, working closely with agents, underwriters, and other departments to meet clients' requirements and expectations.

  • Documentation and Record-Keeping: Maintain accurate and up-to-date client records, ensuring all client interactions and transactions are well-documented.

  • Compliance: Stay up-to-date with industry regulations and compliance standards to ensure all interactions and processes adhere to legal requirements.

  • Renewal Reviews & Rewrites: Account Reviews and Policy guidance and remarket Existing policies upon request for renewing policies or non-renewals.

  • Cross-Selling and Upselling: Identify opportunities to cross-sell or upsell additional insurance products to existing clients based on their needs and circumstances.

  • Customer Satisfaction: Monitor and assess client satisfaction through surveys or feedback mechanisms, and take proactive steps to address any concerns or issues.

Qualifications

The ideal candidate will have 1-3 years of experience in working in a customer service role with knowledge of home and auto insurance preferred. The desired individual will have high desire for customer satisfaction, retention, and process.

  • High school diploma or equivalent (Associates / Bachelor's degree in a related field is a plus)

  • State insurance license or the ability to obtain one.

  • Strong interpersonal and communication skills.

  • Excellent problem-solving abilities.

  • Attention to detail and organizational skills.

  • Knowledge of insurance products and industry trends.

  • Proficiency in computer applications and office software.

  • Prior experience in a customer service role, preferably in the insurance industry, is a plus.

The statements contained in this job description reflect the general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.

 Compensation & Benefits

At Ford Insurance, we want you to thrive at work and at home. Our benefits package allows you to manage your health and your financial future. As an Insurance Account Manager, your starting salary will be competitive compensation based on experience, between $45k-55k. Other benefits include:

  • Medical, Dental, and Vision options

  • Life and Disability Plans

  • 401(k) Retirement Plan with company match

  • Health Savings Account

  • Flexible Spending Accounts for healthcare and dependent care

  • Paid-Time Off, Sick Time Off, & Paid Volunteer Time

Please submit your resume and a cover letter detailing your relevant experience and explaining why you're the ideal candidate for this position to career@fordinsurance.net.